Tools (7)
| Tool | Access | What it does | Serves |
|---|---|---|---|
get_account | Read | Account snapshot, balances, status flags and payment history. | 4 agent tools |
update_account | Writes | Apply a policy-validated servicing change. | 2 agent tools |
record_disposition | Writes | Write the session disposition, promise-to-pay and consent changes. | 1 agent tool |
get_delinquent_population | Read | Eligible delinquent accounts for a strategy run. | 1 agent tool |
get_capacity_and_costs | Read | Treatment capacity and cost per path. | 1 agent tool |
write_treatment_assignment | Writes | Persist treatment assignments and experiment cells. | 1 agent tool |
report_experiment_results | Reads & writes | Compute and store champion/challenger outcomes and fairness metrics. | 1 agent tool |
Overview
System of record for servicing and collections agents: account context, policy-validated changes, dispositions and treatment assignments.
Backing systems
- Loan servicing platform
- Collections platform and strategy queue
Security & data
Account changes require a policy decision id from the Decision & Rules Engine MCP.
Build & deploy
Wrap servicing and collections platform APIs.
Packaged as a container alongside the agents that use it; deployed into the licensee's environment.