The problem
Fraud rules decline good transactions and miss real fraud, and confirming a suspicious charge with the cardholder is slow and frustrating.
What changes
- Fewer false declines for real customers
- Fast cardholder confirmation of suspicious charges
- Confirmed fraud cases ready for investigation
Full specification
The complete specification for Real-Time Transaction Fraud Agent is shared with your team under NDA as part of a demo or evaluation. It covers:
- Step-by-step workflow and human approval points
- Tools, systems and access levels
- Guardrails and regulatory mapping
- Handoffs to other agents and teams
- Evaluation set (L1–L5) and results
- Model risk documentation