The problem
Charged-off accounts are placed by simple balance and age rules, so high-value accounts get sold cheaply and low-value ones tie up internal teams.
What changes
- Clear expected recovery for every account
- Placement and sale choices backed by evidence
- Forecasts tracked against actual results
Full specification
The complete specification for Recovery Scoring & Channel Routing Agent is shared with your team under NDA as part of a demo or evaluation. It covers:
- Step-by-step workflow and human approval points
- Tools, systems and access levels
- Guardrails and regulatory mapping
- Handoffs to other agents and teams
- Evaluation set (L1–L5) and results
- Model risk documentation