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Agent · Spec in review

PSLF Eligibility and Certification Agent

Identifies likely PSLF-eligible borrowers, automates employment certification and application submission, tracks qualifying payment counts and protects streaks through rule changes.

Full spec in reviewSemi-autonomousComplexity: High
The full specification - workflow, tools, guardrails, handoffs and evaluation set - is in review and will replace this page when published.

What it does

  • Match employers against government and 501(c)(3) databases and scan interactions for public-service signals
  • Run eligibility checks and recommend consolidation or plan switches
  • Pre-fill and validate PSLF/ECF forms and route to employer HR for digital certification
  • Reconcile qualifying payment counts with ED records and alert at milestones toward 120
  • Monitor employer-eligibility rule changes and notify affected borrowers

Systems and data it works with

  • Servicing platform
  • StudentAid.gov PSLF Help Tool
  • Employer HR portals
  • E-signature
  • Regulatory monitoring feeds