Handles homeowner servicing interactions across voice and chat: payments and autopay enrollment, escrow and PMI questions, servicing transfers and statements, with context-rich warm transfer to humans.
Not yet specifiedAutonomousComplexity: Medium
This agent is in the backlog. Registered interest decides which agents are specified and prototyped next.
What it does
Authenticate homeowner
Take payments and enroll autopay
Answer escrow, PMI and servicing-transfer questions