Monitors the servicing portfolio to detect customers who are 'in the money' for rate-and-term or cash-out refinance and engages them proactively through the servicing portal and outreach.
Not yet specifiedSemi-autonomousComplexity: Medium
This agent is in the backlog. Registered interest decides which agents are specified and prototyped next.
What it does
Compute refi savings using current pricing, UPB, rate, LTV and credit signals
Prioritize recapture targets
Present personalized refi/cash-out options in the servicing portal