Handles mid-term policy changes (vehicle/driver adds, address changes, coverage adjustments, mortgagee updates) end to end inside the policy administration system, with referral of out-of-authority changes to underwriters.
Not yet specifiedSemi-autonomousComplexity: Medium
This agent is in the backlog. Registered interest decides which agents are specified and prototyped next.
What it does
Interpret change request from customer/agent
Validate eligibility and underwriting rules
Quote premium impact
Execute endorsement in PAS and issue documents
Update billing and notify stakeholders
Refer exceptions
Systems and data it works with
Guidewire PolicyCenter with ProNavigator Policy Change assistant