Conducts compliant omnichannel outreach to early-delinquency card, personal loan and BNPL accounts, negotiating payment arrangements within policy and capturing promises to pay.
Not yet specifiedSemi-autonomousComplexity: Medium
This agent is in the backlog. Registered interest decides which agents are specified and prototyped next.
What it does
Segment delinquent accounts by risk and propensity to cure
Contact via preferred channel within frequency and time-of-day limits
Negotiate payment plans or settlements within approval gates
Capture promise-to-pay and set up direct debit
Detect hardship, dispute or vulnerability signals and route to specialist