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Agent · Backlog

Settlement Offer Optimization Agent

Calculates personalized settlement and payment-plan offers (discount depth, installments, expiry) using affordability and behavioral models, presenting the right offer at the moment of receptivity within client policy.

Not yet specifiedSemi-autonomousComplexity: High
This agent is in the backlog. Registered interest decides which agents are specified and prototyped next.

What it does

  • Estimate affordability and liquidity windows (e.g., tax season)
  • Compute expected net-back by offer variant
  • Enforce client policy floors and maximum plan terms
  • Present time-limited offers across channels
  • Learn from acceptance and completion

Systems and data it works with

  • Collections platform
  • Decisioning engine
  • Payment portal
  • Voice/digital agents
  • Client policy configuration