Enforces per-debt contact rules in real time across all channels and collectors: 7-in-7 call frequency, post-conversation wait, local-time windows, limited-content voicemail script, opt-outs and cease requests.
Full spec in reviewAutonomousComplexity: Medium
The full specification - workflow, tools, guardrails, handoffs and evaluation set - is in review and will replace this page when published.
What it does
Maintain per-debt ledger of every placed call including third-party collectors
Block any contact that would breach frequency cap or inconvenient-time presumption
Run separate timers for frequency, post-conversation wait and validation period
Classify informal opt-outs and cease requests in real time and suppress portfolio-wide