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Agent · Backlog

Agency Placement & Performance Agent

Allocates charged-off accounts across collection agencies and attorney networks based on scorecard performance, specialty and capacity, manages placement/recall files, and reconciles remittances.

Not yet specifiedSemi-autonomousComplexity: Medium
This agent is in the backlog. Registered interest decides which agents are specified and prototyped next.

What it does

  • Generate placement files and recalls
  • Allocate volume by champion/challenger scorecard (liquidation %, net-back, complaint rate)
  • Ingest agency activity and payment files
  • Reconcile contingency fees and remittances
  • Flag under-performing or non-compliant agencies

Systems and data it works with

  • Recovery/placement management system
  • SFTP/API feeds to agencies
  • General ledger
  • Vendor management system